What is a customer?

13 11 2011

A Customer is the life and blood of this and every business.

A Customer is the most important person in our business.

A Customer is not dependent on us, We are dependent on them.

A  Customer is not an interruption of our work.  They are the purpose of our work.

A Customer does us a favor when they call.  We are not doing them a favor.

A Customer is a guest in our business, not an outsider.

A  Customer is not a ” cold statistic”  they are human beings with feelings and emotions just like our own.

A Customer is not someone to argue or match wits with.

A  Customer is someone who brings us their needs.  It is our job to fill those needs.

A Customer is deserving of the most courteous and attentive service we can give them.

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